Frequently Asked Questions
Helpful Tips
Welcome to our FAQ section where we address some of the most common inquiries. We aim to provide clear and helpful answers to assist you better. Feel free to reach out to our team if you have additional questions or need further assistance.
What is your policy for rescheduling appointments?
We understand that unexpected events may arise, and we strive to accommodate our clients as best as we can. Please contact us a.s.a.p. before your scheduled appointment to discuss any changes.
To set an appointment, please click the tab Contact above
Accepted Payment Methods
We accept various payment methods, including credit cards, checks, and online payments. Our goal is to make the payment process convenient for our customers, so please let us know if you have any specific preferences.
Call the office to verify the payment method you need.
731-589-7663 or 870-736-7663
Flexible Financing Options
We offer flexible financing plans to make our services more accessible to our customers. Whether you're considering layaway or financing, we can discuss options that best suit your needs. Reach out to our team to explore the possibilities.
Please click the tab Contact above
Insurance Claim
Dealing with an insurance claim after roof damage can be stressful, but we’re here to help. At Prime Roofing, we assist homeowners by providing detailed inspections, documentation, and expert guidance throughout the claims process. Our team works directly with you and your insurance provider to ensure you get the coverage you deserve for necessary repairs or replacements. Let us take the hassle out of your claim so you can focus on getting your home back to normal.
Please click the tab Contact above
Do you service my area
Prime Roofing proudly serves a vast region, including Newbern, TN; Dyersburg; Millington, TN; West Memphis, AR; Trumann, AR; Jonesboro, AR; Poplar Bluff; The Bootheel of Missouri; Fulton, KY; and the areas in between. We are dedicated to delivering top-quality roofing solutions for homeowners and businesses, ensuring strong, reliable protection for your property.
Please click the tab Contact above to see if we work in your area