At Prime Roofing (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.primepros.org.

1. What Information We Collect We may collect the following types of information:

Personal Information:

• Name

• Phone number

• Email address

• Home or business address

• Any information you provide through our contact forms or quote requests

Non-Personal Information:

• IP address

• Browser type

• Device type

• Pages visited and time spent on the site (via analytics tools like Google Analytics)

2. How We Use Your Information We use the information we collect to:

• Respond to your inquiries or quote requests

• Schedule inspections or service appointments

• Improve our website and services

• Communicate with you about your project

• Send updates, promotions, or service reminders (if you opt in)

• Comply with legal or insurance obligations

3. How We Protect Your Information We take reasonable steps to protect your personal information using security measures such as:

• Secure server hosting

• HTTPS encryption

• Limited access to customer data

However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information We do not sell or rent your personal information to third parties.

We may share your information with:

• Trusted third-party service providers (e.g., marketing platforms, CRM tools)

• Insurance companies (if you authorize us to assist with claims)

• Law enforcement or government if required by law

5. Cookies and Tracking We use cookies to understand how users interact with our website and to improve the browsing experience. You can disable cookies in your browser settings at any time.

6. Your Rights and Choices You may:

• Request access to the information we have about you

• Ask us to delete or correct your personal information

• Opt out of receiving promotional emails or texts

To do so, contact us at primeroofing731@gmail.com or call 731‑589‑7663.

7. Third-Party Links Our website may link to other sites (such as Facebook or Instagram). We are not responsible for the privacy practices of those websites.

8. Updates to This Policy We may update this Privacy Policy from time to time. When we do, we’ll revise the "Effective Date" at the top of this page.

9. Contact Us If you have any questions about this Privacy Policy, contact:

Prime Roofing Dyersburg, TN
📧 MyRoofer@PrimePros.org
📞 731‑589‑7663 or 870-736-7663